I started seeing ads and videos for HelloFresh awhile ago. We also get coupons for it in our FabFitFun boxes on occasion. I ignored it all because I assumed it would be super expensive. Then I decided to use one of my coupons and give it a try.
There is one solid reason for me deciding to do this. I can’t cook. I mean, I can, but I’m intimidated by cookbooks because there is so much I don’t know. I would have to google so much about following the recipe that I never bothered. HelloFresh is not what I would consider cheap, but it is affordable for us for a short time. We chose the Family plan, and it was $104 per week for 3 meals for 4 people, so 12 meals total. That’s not bad really, it’s actually less than the cost of going out for us. But the joy of going out is no cleanup!
The real reason I ordered is because I’m using them as a cooking class. They send everything, including detailed instructions with pictures. And this is cheaper than cooking classes, so I’m in.
Here’s what is most important to me though, and what I want you to know. We had been getting them for a few weeks when our latest delivery never showed up. I went on the FedEx website and it was delayed (by FedEx). The box took an extra 3 days to get to us, and when it finally arrived (after sitting in hot areas for 5 days) it was rotting and disgusting. The fault for this lies entirely on FedEx – a company I wouldn’t ship with ever again if I had the option, but that’s a story for another day. I called HelloFresh to let them know what happened and they were so incredibly apologetic (again, not even their fault) and immediately refunded me the cost of the box. The next day I received an email that they were sending a replacement box at no charge. So we got an entire free box, even though it was not at all their fault that this happened. Everyone I spoke to was awesome! They have the best customer service out there, and that’s something that I want the world to know. It means a lot to me that there are companies who truly care about us and our business, and are willing to go the extra mile for their clients and customers!
As far as the service and food go, everything we’ve received was easy to make and DELICIOUS. I’m so happy with it. I had planned to try it for a few weeks and cancel, because we really can’t afford it all of the time. But since they were so nice, I’m going to keep it going for a little while longer. Another great thing about the service is that you can pause it, skip weeks, etc. You aren’t locked into anything and can cancel anytime. I love you HelloFresh. Thanks for teaching me how to cook for my family!
Here are some of the dishes I’ve cooked up so far, in case you’re interested. Thanks for reading, and if you want to try HelloFresh, I highly recommend it! Here’s my link if you want to try it out!